Privacy Policy

1. Information we process

Keyboard and feature content

BISIQ functions as an Android keyboard. Ordinary keystrokes are intended to remain on your device and are not sent to BISIQ. When you actively use an online feature—such as voice-to-text, translation, or writing assistance— BISIQ may securely transmit the text or audio required to complete that request.

We do not intentionally collect passwords, payment-card numbers, or other sensitive information entered into fields identified by Android as secure. Please do not submit sensitive personal information to an AI feature.

Microphone access

Voice-to-text requires microphone permission. Audio is accessed only when you deliberately start the voice feature and is used to produce a transcription.

Clipboard

Your clipboard history is stored only on your device. It is never transmitted to BISIQ or to any third party, and it is deleted when you clear it or uninstall the app.

Screenshots and gallery access (optional)

If you enable “Screenshot paste”, BISIQ requests Android media permission to find a recently captured screenshot and offer it as a paste option. This processing occurs on your device. BISIQ does not upload the screenshot to its servers or to an AI provider. If you choose to paste it, Android transfers the selected image to the app in which you are typing, and that destination app's privacy practices apply.

Personal dictionary and business profile (optional)

You may save names, slang, custom terms, a business or brand name, a preferred tone, and important business terms. These details are stored locally on your device. When the relevant option is enabled, Privacy Mode is off, and you request an AI feature, BISIQ may include relevant details with that specific AI request to personalize the result. They are not transmitted separately or in the background.

Notifications and screen content (optional features)

If you enable “Reply from notifications” or “Read screen & reply”, BISIQ processes the content of the relevant notification or visible screen text solely to generate the reply you requested. This content is used transiently for that request and is not stored by BISIQ. Both features are off by default and can be disabled at any time in Settings.

Identifiers and subscriptions

BISIQ generates a random installation identifier (containing no personal information) used to operate service quotas. If you subscribe to BISIQ Pro, Google Play processes your payment; BISIQ receives a purchase token used only to verify your subscription and never your payment details.

Service usage records

BISIQ keeps a pseudonymous quota ledger through Supabase. A quota record can include an installation- or subscription-derived identifier, the type of usage (AI text words or voice seconds), the applicable quota period, and the amount used. The ledger does not contain your raw typed text, AI prompt, AI response, recording, or transcript.

Support and website information

If you contact us, we receive the information in your message and your email address. Our hosting provider may also process standard security logs, which can include an IP address, browser type, requested page, and timestamp.

2. How we use information

We use information only for legitimate purposes connected to BISIQ, including to:

• provide voice-to-text, translation, and writing-assistance features you request;
• provide notification and on-screen reply features when you enable and request them;
• offer on-device clipboard, screenshot paste, and personalized suggestions;
• personalize requested AI results using optional dictionary or business details;
• operate service quotas and verify BISIQ Pro subscriptions;
• operate, secure, troubleshoot, and improve BISIQ;
• respond to support, privacy, and deletion requests;
• prevent fraud, abuse, or harmful activity; and
• meet legal obligations and enforce our rights.

We do not sell personal information or use keyboard content for targeted advertising.

3. When information is shared

BISIQ may use carefully selected service providers for cloud hosting, AI processing, speech transcription, translation, security, and customer support. They may process information only to provide services to BISIQ and under appropriate contractual and security obligations.

Speech transcription and AI text processing are performed by OpenAI on BISIQ's behalf, under our instructions and subject to OpenAI's applicable terms and data controls.

Supabase hosts the pseudonymous service quota ledger on BISIQ's behalf. Google Play processes subscription payments and provides BISIQ with the token needed to verify entitlement. These providers do not receive raw keyboard content for quota or payment processing.

We may also disclose information when reasonably necessary to comply with law, protect users or the public, investigate abuse, or support a corporate transaction. If ownership changes, we will continue to protect information under this policy or provide notice before materially different practices apply.

4. Security and international processing

We use safeguards appropriate to the nature of the information, including encryption in transit, access controls, restricted service-provider access, and monitoring. No internet service is completely secure, but we work to prevent unauthorized access, loss, misuse, or alteration.

Service providers may process information in countries other than yours. Where required, we use lawful transfer mechanisms and safeguards designed to protect it.

5. Retention and deletion

BISIQ does not retain raw text, audio, notification content, visible screen text, personal-dictionary details, or business-profile details in its application databases after completing the requested AI feature. OpenAI may retain API content or related abuse-monitoring information under its own API data controls, depending on the endpoint and account configuration. Under OpenAI's standard controls, certain API content or logs may be retained for up to 30 days; approved zero-retention settings may differ. See OpenAI's API data controls.

The random installation identifier is retained while needed to operate service quotas and prevent abuse. A Google Play purchase token is retained while needed to verify your BISIQ Pro entitlement, handle subscription changes or refunds, prevent fraud, and meet applicable legal obligations. When no longer needed, these records are deleted or de-identified.

Pseudonymous quota records—including usage type, quota period, and amount—are retained only while needed to operate entitlements, enforce service limits, prevent abuse, and resolve billing or service issues. They are then deleted or de-identified.

Clipboard history, personalized suggestion data, personal-dictionary details, and business-profile details remain on your device until you clear or remove them, reset BISIQ, or uninstall the app. BISIQ does not create a separate copy of screenshots found in your gallery.

Support messages are retained only while needed to respond to your request and meet legal or security requirements, after which they are deleted or de-identified.

You may request deletion of personal information associated with you. If BISIQ introduces user accounts, the app will also provide an account-deletion option and deletion will remove associated user data, subject only to narrow legal or security retention requirements. See our data deletion instructions.

6. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent. You can disable microphone or gallery permission, notification access, or the BISIQ accessibility service in Android settings. You can also enable Privacy Mode, clear clipboard or local learning data, edit or remove dictionary and business details, and choose not to use online AI features.

To exercise a privacy right, email us using the address below. We may need to verify your request and will respond within the period required by applicable law.

7. Children’s privacy

BISIQ is not directed to children under 13, or the minimum age required in their country. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can investigate and delete it.

8. Changes to this policy

We may update this policy as BISIQ develops or legal requirements change. We will publish the revised policy here, update the effective date, and provide additional notice when a material change requires it.

9. Contact us

For privacy questions, data requests, or concerns about BISIQ, contact the BISIQ privacy team. Please include enough detail for us to understand and respond to your request.